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NPS-Driven Guest Experience Specialist
Job in
Moline, Rock Island County, Illinois, 61266, USA
Listed on 2026-08-09
Listing for:
Hertz-1
Full Time
position Listed on 2026-08-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Hertz is seeking a Customer Experience Associate in Moline, IL to deliver exceptional customer service at the counter and resolve issues with hospitality and professionalism. The role focuses on first contact resolution and improving guest experiences while liaising on Net Promoter Score actions with the management team.
The position requires 3+ years in customer service with strong communication and leadership abilities, and experience in operations and sales is a plus.
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