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Hotel Front Desk Guest Service Agent
Job in
Moline, Rock Island County, Illinois, 61266, USA
Listed on 2026-06-26
Listing for:
Holiday Inn Expres
Full Time
position Listed on 2026-06-26
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Holiday Inn Express - Moline, IL
Located next to the Quad City International Airport, we are currently adding a Front Desk Guest Service Agent to our team!
Must have weekend availability.
Who We AreFrontier Hospitality Group has been locally owned since 1950. We operate eight hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles.
Essential Duties and Responsibilities- Provides high-quality customer service.
- Handles guest reservations.
- Answers and transfers phone calls.
- Handles guest check-ins and outs along with questions, complaints, etc.
- Shuttles the guests to and from the airport.
- Other duties as required with the department.
- Previous hotel or relevant customer service experience.
- Proficient in Microsoft Excel, Word, and Outlook.
- Ability to work weekends and holidays.
Hotel Address: 2100 69th Ave., Moline, IL 6126
EOE/AA/Disabled Veteran
Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.
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