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Desktop Support Technician
Job in
Moline, Rock Island County, Illinois, 61266, USA
Listed on 2026-06-05
Listing for:
Insight Global
Full Time
position Listed on 2026-06-05
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Experience Requirements:
- 1-3 years of basic troubleshooting experience
- Experience with following documented process
- Experience working with end users (communication)
- Exposure to SCCM
- Exposure to IOS or Android (phone/tablet) support
Skills & Experience:
- Share Point
- One Drive
- MS Teams
- SCCM from a high level -- all of the software packages come through this
- Remote support tools -- Ultra
VMC -- SCCM Viewer -- MS Teams for screen sharing
Consultant needs some asset management experience and basic foundation for IT troubleshooting. Consultant will need to communicate with end users well and follow process and procedures for all IT support. There are 110 sites connected to the (client) network. 75% of the offices -- have end users in them that need support so having remote support experience is key. This position will be 12+ Months + Long Term extensions.
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