ServiceNow Hardware Asset Management Consultant
Listed on 2026-07-01
-
IT/Tech
IT Consultant, IT Business Analyst, Systems Analyst, IT Project Manager
Service Now Hardware Asset Management Consultant
Job Location:
Moline, IL (Remote till Covid) Job Type: Full-Time / Contract
Experience:
3+ years of experience with Service Now ITSM, CMDB, Asset Management, Service Now Discovery (knowledge) and 7-10 years working on a team as part of a large IT organization.
Job Description:
- Design and implement solutions for end to end Asset management lifecycle.
- Interact with the Asset Management system to ensure data quality of new or changed Asset records
- Ensure data integrity both from the ownership and discovery standpoints
- Use the common service data model concepts to maintain the data integrity between cmdb and asset as required.
- Analyze the different CI and data sources (with Discovery, procurement system etc) and establish process and solution for maintaining data integrity coming from multiple sources
- Monitor ITAM Metrics to determine efficiencies: take appropriate actions to modify.
- Work on finding root cause around asset data issues and propose solution for elimination of the same.
- Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
- Work with process owners to understand the process requirements related to the capture of configuration data and develop technical specifications and solutions
- Functional architects experience required.
- Work with Application SMEs and stakeholders to perform gap analysis and provide solution.
- Participate in Configuration Management meetings and Story Time where appropriate
- Review the data being populated into the CMDB and act as partial owner of the CMDB
- Service Now Certified System Administration
- ITIL 2011 Foundation Certified
Qualifications required:
- Minimum of 3 years' experience with Asset Management.
- Minimum of 3+year experience with Service Now Discovery (will be a plus)
- Minimum of 7+ years working on a team as part of a large IT organization
- Have strong functional knowledge and technical skills.
- Experience integrating with tools to federate data into the CMDB
- Expert in IT Asset Management Lifecycle processes (including hardware and software)
- Good interpersonal skills, including collaboration, communication, relationship building, and negotiation
- Expert in IT Asset Management process & operational delivery
- Familiarity with the following concepts: XML, JSON/script language, database.
- Ability to discuss credentials, install a product, troubleshoot permission issues, discuss and trouble shoot network connectivity with network engineers
Preferred:
Scripting capabilities such as JavaScript, jelly, SQL
About us:
Founded in 2007, Inter Sources Inc is a Small Business Enterprise (SBE), Minority Business Enterprise (MBE) & Women-Owned Small Business (WOSB) Certified Company specializing in providing IT Consulting, IT Staffing Solutions, and Software solutions. We have been recipients of Various Awards under "Fastest Growing IT Consulting and Software Company " and "Excellence in Technology Services "
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).