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Infrastructure Support II

Job in Moline, Rock Island County, Illinois, 61266, USA
Listing for: Kelly Science, Engineering, Technology & Telecom
Full Time position
Listed on 2026-08-23
Job specializations:
  • IT/Tech
    Systems Administrator, IT Infrastructure, Cloud Computing: Infrastructure & Operations, IT Support
Salary/Wage Range or Industry Benchmark: 32 USD Hourly USD 32.00 HOUR
Job Description & How to Apply Below

Title:

Infrastructure Support II

Pay Rate: $32 per hour

Location:

Moline, IL, 61265

Duration:
Until 10/2026 (This position will extend. It is an ongoing need)

Type - W2 contract (No C2C)

POSITION TITLE:

Infrastructure Support II

This role is onsite

Note
- Candidates who just have basic support desk experience aren't a good fit - they MUST have demonstrated experience with infrastructure support to be considered for this role.

  • Responsible for monitoring, managing, reporting, collaborating, and triaging of changes to the information technology infrastructure within established processes.
  • Works on low complexity infrastructure problems; routine changes and improvements to existing processes, with review.
  • The role provides infrastructure support at a basic level to deliver functionality on a defined portion of a single infrastructure technology.
  • Delivers infrastructure technology for multi-functional business
  • May have some interaction with functional business partners on tactical issues and limited contact with suppliers.

Skill Set Requirements: 5+ years of experience required for the following skills set

  • Experience with the following Infrastructure support activities: monitoring (primary responsibility), managing, reporting, collaborating, and triaging of changes to the information technology infrastructure within established processes
  • Experience in infrastructure and application domain functions
  • Practical experience in monitoring and managing, event, change and incident management
  • Must be able to perform and apply information analysis to resolve infrastructure problems.
  • Demonstrated experience with identifying, analyzing, selecting, and applying (with guidance) the appropriate new information technology infrastructure components within a diverse environment as required to support strategic business plans and processes.
  • Experience with working in a collaborative team environment
  • Excellent verbal and written communication skills
  • Flexible and able to support Oncall if needed , 24X7 work rotation as needed
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