General Manager, KONE Spares

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable.

Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

Are you ready to make your next career move to join our team as our General Manager, KONE Spares for KONE Americas in KONE Moline, IL? Do you enjoy leading business operations, driving strategic growth initiatives, and developing high-performing teams? Does managing internal stakeholders, customer relationships, and cross-functional business processes to achieve operational and financial objectives motivate you? Do you thrive in fast-paced environments where you balance performance management, change initiatives, business development, and customer service priorities?

Are you skillful with financial reporting tools, business performance metrics, forecasting systems, and operational management platforms? Do you demonstrate a passion for quality and results through KPI management, data-driven decision making, and continuous process improvement? Are you committed to fostering a customer-focused culture while promoting excellence in safety, quality, and team performance? If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

Location of position:
Moline, IL.

As our General Manager, KONE Spares, you will lead KONE Americas' spare parts strategy, operations, and growth initiatives, driving profitable sales and supporting field teams. You’ll oversee budgeting, cost management, and customer support while expanding parts sales across all elevator and escalator OEMs. You will bring 8+ years of progressive sales/customer service related experience, with 3+ of those years leading people.

You will use the knowledge gained through your bachelor’s degree (BA/BS) from a four-year accredited college, or equivalent experience.

• Develop, monitor, and improve key performance indicators to achieve operational, financial, and customer service objectives.
• Analyze market opportunities, support sales growth initiatives, and contribute to marketing and business development strategies.

• Strong leadership, communication, coaching, and employee development skills, including succession planning and team engagement.
• Knowledge of service operations, material sales, purchasing, distribution, inventory lifecycle, and obsolescence management processes.
• Understanding of financial management principles, business performance metrics, and the vertical transportation industry.

At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance. We hire individuals who value culture because we believe culture drives innovation:
We value your authentic self. Collaborative, creative, and supportive work environment. Passionate about safety, quality, and innovation. We care about the communities where we live and work. Just some of our many benefits include:

• Competitive salary
• Flexible work schedule
• Opportunities…