Carrier Sales Manager

Our client is on a mission to become our customers transportation service provider of choice. This is hard work worth doing, and it takes a team of driven, agile, and optimistic individuals to make it happen

The Carrier Sales Manager leads a team of Carrier Sales Representatives to deliver on the promise of providing outstanding service to all business partners. Carrier Sales Managers are highly skilled at finding carrier capacity, problem-solving, and mentoring Carrier Sales Representatives.

Work/Life Balance:
Monday through Friday so you can spend your weekends and nights with your family.

Job Security: A growing, stable company that has your current and future career opportunities mapped out for you.

Outstanding Earning Potential and Benefits:
Compensation and recognition that rewards achievement, plus a full scope of benefits to support your well-being.

Support and Belonging:
Paid training so you can reach your full potential, with collaborative, respectful, and loyal relationships that allow you to compete and celebrate as part of a winning team.

Work hard, play hard:
Maintain a strong work ethic while fostering a positive and enjoyable work environment:
Embrace smart casual attire, demonstrate dependable behavior, and cultivate a mindset that values both productivity and frequent, appropriate moments of fun.

• Successfully manage, train, and develop a team of Carrier Sales Representatives to reach their full potential and meet goals.
• Identify, prospect and procure strategic carrier partners to run committed recurring lanes on existing accounts.
• Source capacity for lanes identified from existing customers recurring opportunity lanes in Parade.
• Hand off identified strategic carriers to CSRs for building deeper carrier relationships.
• Gain strong understanding of carrier network and needs and document booking behavior and preferences in Parade.
• Solicit participation of dedicating capacity for high traffic lanes and drive engagement for digital booking/routing guide activity via Parade.
• Gather and distribute load information and assignments to ensure the proper handoff for the Carrier Sales Representatives to manage.
• Ensure Carrier Sales Representatives are building profitable and professional business relationships with carriers.
• Ensure booking activity and carrier development with handed off carriers.
• Oversee the smooth delivery of day-to-day operations activities within your team to ensure adherence to policy, outstanding service to all company business partners, and profitable growth.
• Assists Carrier Sales Representatives with solving problems that arise or escalates to manager if necessary.
• Actively participates as a team member to assist in supporting the business, including posting, building, dispatching, monitoring and obtaining paperwork for loads.
• Provides quick, accurate, professional resolutions for pickup, transit and delivery-related problems. Remains steady under changing situations and collaborates with customer sales.
• Remains fully informed of all rules and regulations, and other industry requirements and accurately applies this information when making transportation arrangements.
• Maintains a high level of competency with all systems and support training of other team members as needed.
• Takes prompt corrective action, while keeping immediate supervisor proactively and fully informed.
• Actively develop Carrier Sales Representatives and ensure skills and performance are meeting job expectations.
• Field after hours calls as assigned or as needed.
• Meets or exceed goals for expected behaviors. Maintain a respectful, positive working relationship with all other company employees to foster and promote a cooperative and harmonious working climate that will be conducive to maximum employee morale, productivity, efficiency, and effectiveness.
• Thrive in a high-paced and at times demanding or stressful environment.
• Maintain reliable attendance according to schedule and policy.
• It is understood that this position must be responsive to needs after hours or on weekends.

• Sales Acumen
  - Ability to pitch long term value prop (sell lanes vs. loads)
• People…