North Behavioral Health-Crisis Counselor; Grundy, LaSalle, Fulton, Henry, McDonough, Wh

Position Purpose

The Crisis Counselor serves as the clinician on the Mobile Crisis Response Team (MCR‑T), partnering with a Peer Support Specialist to provide rapid, community‑based behavioral health and substance use crisis intervention services.

• Respond to requests in the community for rapid behavioral health/substance use crisis support within the designated coverage area.
• Provide trauma‑informed crisis counseling and intervention services.
• Utilize standardized screening and clinical assessment tools to determine level of risk and appropriate interventions.
• Employ evidence‑based de‑escalation techniques to stabilize individuals experiencing acute behavioral health symptoms.
• Support individuals and families in identifying immediate needs, coping strategies, and available supports.
• Complete accurate and timely documentation of all services provided and contacts made.
• Collaborate with clients, families, support systems, and community partners to determine appropriate next steps and ongoing treatment needs.
• Participate in a rotating on‑call schedule to ensure 24‑hour, 7‑day‑per‑week crisis coverage (receive additional compensation for on‑call coverage and call‑out responses in accordance with agency policy).
• Participate in clinical supervision, staff meetings, training, and quality improvement activities.
• Maintain required certifications, licensure, and continuing education requirements.
• Perform other duties and responsibilities as assigned.

• Bachelor’s degree or higher in Social Work, Psychology, Counseling, Family Therapy, or a related Human Service field.
• Bachelor’s degree in a related field with 2+ years’ experience in a behavioral health setting.
• High school diploma and 5 years’ experience in a clinical behavioral health role.
• Prior experience in crisis intervention preferred.

• Knowledge of behavioral health and substance use disorders.
• Ability to assess risk and respond effectively in crisis situations.
• Strong verbal and written communication skills.
• Ability to remain calm and effective during high‑stress situations.
• Ability to establish rapport with individuals and families experiencing crisis.
• Ability to work independently and as part of a multidisciplinary team.
• Proficiency with electronic health records and documentation systems.

• 4900 38th Ave Suite 5, Moline, IL 61265, USA (actual work address is pending but will be within a 25‑mile radius of this location)
• 1802 N. Division St, Suite 222, Morris, IL
• 2960 Chartres St, La Salle, IL
• 301 East Jefferson Street, Macomb, IL
• 727 E Etna Rd, Ottawa, IL
• 229 Martin Ave, Canton, IL
• 110 N Burr Blvd, Kewanee, IL

• Days – 8:30 am – 5 pm
• Afternoons – 2 pm – 11 pm
• Midnights – 11 pm – 8 am

• Competitive pay based on qualifications, experience, and credentials (starting at $22.00 per hour).
• Generous full‑time benefits package including:
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Long‑Term Disability Insurance
  • 401(k) Retirement Plan
  • Paid Time Off (PTO)
  • Paid Holidays
• Agency‑paid benefit contribution of approximately 90%.
• Additional compensation for after‑hours on‑call coverage and call‑out responses.
• Shift differential opportunities.
• Ongoing training and professional development opportunities.
• Opportunity to make a meaningful impact within the community through crisis intervention and recovery‑oriented services.

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Exposure to blood‑borne pathogens requiring the use of universal precautions and/or personal protective equipment. Exposure to computers.