Dispatcher, Customer Service​/HelpDesk

Dispatcher

Pay Rate: Up to $21.00/hour on W2, depending on experience

Work Type: Onsite
- Monahans, TX

Work Schedule: 7 days on / 3 days off, working 12.5-hour shifts. Candidates will also participate in a rotating remote night schedule 12.5 hours once trained.

Duration: 12-month contract with possibility of extension and/or conversion based on performance and other factors

We are seeking a highly organized and customer-focused Dispatcher to coordinate daily operations in a fast-paced environment.

• Receives telephone calls and reports calls for service jobs to crews or other personnel utilizing telephone and occasionally radio communications equipment.
• Effectively manage multiple priorities, communicate clearly with internal and external stakeholders, and ensure work is scheduled and executed efficiently.

• Requires a high school diploma, GED, or equivalent and knowledge of two-way radio and telephone operating procedures.
• Ability to manage and prioritize multiple tasks simultaneously.
• Strong verbal and written communication skills.
• Excellent organizational skills with a high level of attention to detail.
• Ability to make sound decisions and remain calm in a fast-paced environment.

• Previous Dispatch experience.
• Customer service experience.
• Adaptability and flexibility to changing priorities.
• Strong teamwork and collaboration skills.
• Basic computer proficiency and the ability to learn scheduling or dispatch systems.

The ideal candidate is dependable, organized, and thrives in a fast-paced operations environment. They are an effective communicator, enjoy working with customers and team members, and can successfully balance multiple priorities while maintaining accuracy. Candidates who are flexible, adaptable, and committed to providing excellent service will be well positioned for success and may have the opportunity to convert to a full-time employee.

VEVRAA Federal Contractor - priority referral of Protected Veterans requested. An Equal Opportunity Employer
- Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity national origin, age, disability, status as a protected veteran, or other characteristics protected by law.