Front Office Assistant

Front Office Assistant

The Front Office Assistant serves as the first point of contact for visitors, customers, and vendors while providing essential support to the Accounts Payable and Accounts Receivable functions. This position requires excellent customer service, strong organizational skills, attention to detail, and the ability to work independently. The ideal candidate is a proactive problem solver who can prioritize multiple responsibilities, communicate professionally, and handle increasingly complex administrative and accounting tasks with minimal supervision.

Reception

• Greet visitors and direct them appropriately.
• Answer and route incoming telephone calls professionally.
• Manage incoming and outgoing mail, packages, and deliveries.
• Maintain office supplies and assist with general office organization.
• Assist with special projects and other duties assigned.

Accounts Payable

• Process vendor invoices accurately and in a timely manner.
• Match purchase orders, receipts, and invoices.
• Maintain organized AP records and files.
• Assist with payment processing and monthly closing activities.

Accounts Receivable

• Process customer payments.
• Apply payments and maintain accurate customer accounts.
• Monitor aging reports and assist with collection efforts.
• Research and resolve customer billing discrepancies.

Qualifications

• High school diploma or GED required;
  Associate degree in Business or Accounting preferred.
• Minimum of 2 years of administrative office experience.
• Previous Accounts Payable and/or Accounts Receivable experience preferred.
• Proficient in Microsoft Office, particularly Excel, Outlook, and Word.
• Experience with accounting or ERP software is preferred.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• High level of accuracy and attention to detail.
• Ability to maintain confidentiality.
• Demonstrated critical thinking and problem-solving abilities.
• Ability to work independently and as part of a team.

Physical Requirements

• Prolonged periods of sitting and computer work.
• Occasional lifting of office supplies and packages up to 20 pounds.

Benefits

• Competitive pay based on experience.
• Health, dental, and vision insurance.
• Paid time off and company holidays.
• Retirement plan.

Opportunities for professional growth and cross-training.