Facilities Manager; Batam

Facilities Manager (Batam)

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

• The Facilities Manager must be a team player and work with other members of the team to meet all key performance indicators as set out in the management contract.
• Manage of all contractors on site ensuring they perform to the required standards
• Responsible on the procurement of vendors and services as required
• Ensure the Contract Management Database is up to date at all times
• Implement a comprehensive energy management program for your site(s)
• Monitor to ensure all building procedures and performance measures are maintained at all times
• Development and monitoring of the Planned Preventative Maintenance programme. Ensure vendor compliance with agreed progresses
• Ensure Regional Operations procedures are followed to ensure service standards are maintained
• Seek ways to constantly reduce costs and improve operational standards
• Ensure consistency of regional policies & procedures with constant updating. As required
• Implement, comply with and audit all internal management systems, for quality assurance
• Management Team with the coordination of Churn and other relocations activities as required
• Assist in the implementation and management of a property risk management program which identifies major property risks including occupational health and safety, fire safety and essential services and environmental. Report any issues or concerns back to Senior Management
• Implement and monitoring of guidelines and strategies to protect health and safety of staff and others, protect client and JLL reputation. Report any issues or concerns back to Senior Management
• Support the implementation and monitoring of disaster recovery and business continuity plans
• Follow established escalation procedures and incident reporting procedures
• Assist the Senior Jones Lang LaSalle Account Leadership team with generating operational savings and creating initiatives to improve processes and practices
• Provide superior customer service
• Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user.
• Pro-actively manage client expectations ensuring that the service levels are maintained.
• Manage in the budgeting process as required
• Provide input as required into the Monthly Report to Client
• Active involvement in the monitoring and achieving the required Key Performance Indicators
• Actively participate in all planned training activities
• Actively support an environment that supports teamwork, co-operation & performance excellence within the WPR team

Interested? An ideal candidate would need to have the following qualifications:

• Interpersonal skills with a strong client focus.
• Technical comprehension and experience with performance based service contracts and vendor management both soft and technical
• Knowledge of local occupational safety requirements
• Ability to work within a budget
• Demonstrated initiative
• Strong written and oral communication skills.
• Ability to solve problems
• Bachelor degree with 10+ years of experience in FM or related industries
• Good command of English and Chinese

If this job description resonates with you, we encourage you to apply even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social…