Service Coordinator NB

CIMCO seeks a Service Coordinator at their Moncton, NB office to optimize service scheduling and support operational functions. Engage customer inquiries while managing tools and inventory effectively.

This pivotal role focuses on service coordination, ensuring resource allocation for timely deliveries. You will maintain work orders, track activities, and facilitate communication among teams. Active engagement in inventory management and tool support is also required to ensure technicians are equipped for success.

Key Responsibilities:

• Coordinate scheduling of service calls and technician assignments

• Serve as the primary contact for service-related inquiries

• Prepare and maintain service work orders and documentation

• Support managers with service reporting and tracking

• Monitor job progress and communicate updates proactively

Requirements:

• Experience in service coordination or similar roles

• Strong organizational and multitasking abilities

• Proficient with basic computer systems and Microsoft Office

• Exceptional communication and customer service skills

• Experience in HVAC, construction, or industrial environments is a plus

Elevate service delivery efficiency and inventory management as a key service coordinator with CIMCO.
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