National Manager, Special Markets

National Manager, Special Markets, Canada

Department: Sales

Employment Type: Full Time

Location: Canada-British Columbia-Field based

Compensation: $190,000 / year

At Align Technology, we create technology that gives people the confidence to take on whatever’s next. From transforming smiles with Invisalign® to advancing digital dentistry with the iTero® system, our mission is to drive superior clinical outcomes and exceptional patient experiences.

This key business leader for our Special Markets (SM) channel combines strategic national account leadership with hands‑on national field team management.

As an important member of the Canadian Leadership Team (CLT) this role is ideal for a seasoned and innovative sales leader who excels in building and managing strategic complex relationships with our dental service organization (DSO) customers across Canada.

As the DSO business leader for Canada, the incumbent will lead, coach and develop a team of multidisciplinary regional sales team members to drive adoption of the Align Digital Platform—including Invisalign and iTero—within DSO networks. The key responsibilities include:

• Develop and execute a Canadian DSO strategies targeted to achieve sustained revenue growth for both our customers and the company through strategic planning and enterprise-level business development.
• Build strong relationships with senior-level decision‑makers.
• Lead negotiations for national and strategic partnership agreements.
• Own National Account business plans.
• Provide strategic updates and business reviews.

• Lead, mentor, and manage regional sales teams.
• Develop yearly and quarterly sales plans.
• Evaluate team performance and support clinical readiness.
• Champion consultative selling and field execution.

• Partner with education, marketing, operations, product, finance, and clinical teams.
• Ensure seamless customer experiences.
• Serve as a cultural ambassador.

• Identify and lead initiatives to strengthen partnerships.
• Utilize data insights.
• Conduct business reviews.
• Champion organizational change.
• Perform other duties as assigned.

• Minimum of a Bachelor’s Degree, preferably in business or health sciences field.
• Minimum of 10 years of overall applicable and related business-to-business (B2B) sales experience building high value partnerships with complex national accounts preferably in a health related industry (i.e. dentistry, optometry, etc.). Strong preference for candidates with industry experience selling a medical device, dentistry or capital equipment to C‑Suite executives. Ideally, at least 6 of these years must be in leading sales teams.
• Demonstrated management and senior leadership experience; with a proven track record to attract, develop, and engage a high performance team to achieve stretch objectives demonstrating relentless drive to achieve results and self‑initiative,
• Proven business, financial and marketing acumen including the ability to lead business discussions (Cash Flow Analysis, ROI, P&L) and asking the right business questions.
• Skilled communicator in English; in both verbal and written format, who is able to synthesize and deliver complex information with clarity and diplomacy to a wide variety of audiences including C‑suite. Described as charismatic, effective & engaging presenter. French skills are considered a definite asset.
• Documented personal track record of performance, achievement, and excellence in sales and sales management, preferably in a high growth industry.
• Analytical skills, attention to detail, ability to manage multiple projects simultaneously with convergent timelines.
• Demonstrated ability to work in a fast‑paced and deadline‑oriented environment with superior prioritization skills. Must be highly collaborative , resilient and adaptable.
• Proven ability to build effective teams, develops talent and priorities engagement.
• Strong technical savvy including but not limited to proficiency with Sales Force and MS Office suite systems.
• Ability to travel, approximately 40% of the time primarily within Canada and US…