Job Description
Please note that successful candidates willbe requiredto offer andmaintainmobility between the branch locations listed in the "Job Available at Other Locations" section of this job posting.
As part of RBC's commitment to providing exceptional client service and achieving its businessobjectives, the ability and willingness to travel or work from any RBC location listed in this section is a condition of employment.
What is the opportunity?
As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new clientacquisitionand deepening existing relationships. If you havethe self-motivation to deliver exceptional customer service and thrive in atarget basedperformance environment, you can builda great careerwith us as a future Account Manager/Banking Advisor.
Whatwillyoudo?
Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and byidentifyingsales and referral opportunities
Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions andretainbusiness
Contribute to team results by listening and spotting opportunities to offeradditionaladvice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
Proactively take ownership of resolving and preventing client banking problems
Cultivate andmaintainrelationships with partners to work as one RBC team
Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions
What do you need to succeed?
Must-have
Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutionsenvironment.
Drive and self-motivation, as well as excellent communication skills and emotional intelligence
Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
Personal flexibility to work flexhours.
Eagerness to learn and determination tosucceed.
Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.
Nice-to-have
Track recordin building rapport andmaintainingclient relationships within the financial,serviceor retailindustry.
Mutual Funds accreditation, or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course)
What'sin it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitivecompensation.
A world-class training program in financial services
Excellent career development and access to a variety of job opportunities across business and geographies
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy
Additional Job Details
Address:
719 MOUNTAIN RD:MONCTON
City:
MonctonCountry:
CanadaWork hours/week:
35Employment Type:
Part timePlatform:
PERSONAL & COMMERCIAL BANKINGJob Type:
Regular – Trainee (Trainee)Pay Type:
SalariedPosted Date:
Final date to receive applications:
Note: Applications will be accepted until 11:59 PM on the day prior to the Final date to receive applications date aboveOur Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at…
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