Front Desk Leadership at Pursuit's Hotel

Step into leadership as a Front Desk Supervisor at Forest Park Hotel in Jasper, Alberta. As a full-time employee, you'll focus on operational excellence and guest satisfaction daily.

You will assist the Front Office Manager in supervising the Front Desk team while ensuring every guest has a remarkable experience. Responsibilities encompass scheduling, training, and resolving guest issues. You must utilize your exceptional communication skills to effectively support both staff and guests while collaborating across departments to optimize service delivery.

Key Responsibilities:

• Lead Front Desk operations and team supervision

• Oversee training sessions for new hires

• Address and resolve guest inquiries promptly

• Collaborate with Housekeeping for seamless transitions

• Maintain a welcoming and safe hotel lobby

Requirements:

• 2–4 years of Front Desk experience in hotels

• Supervisory experience preferred for team leadership

• Excellent organization and customer service skills

• Comfortable working with hotel management software

• Ability to thrive in a bustling environment

Your leadership and guest-focused approach will create lasting memories for visitors at Pursuit's Forest Park Hotel.
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