Team Lead, Cabling; Assisting Branch Manager

Emplacement du poste:
Moncton. État/Province:
Nouveau-Brunswick.

Our team in Moncton, NB is currently seeking a Team Lead who will support and assist the Branch Manager with a variety of key day‑to‑day responsibilities related to our structured cabling projects.

The ideal candidate will have knowledge of and hands‑on experience with structured cabling projects and be able to help provide guidance to our field staff where required.

This is an in‑office role and will be based out of our Moncton office on Edinburgh Drive.

• Order materials for jobs, including producing or obtaining quotes and submitting to the Purchaser for PO creation
• Upload packing slips into PL
• Pick up materials from suppliers, inventory items, and sort materials by job
• Track PO ETAs to support scheduling and review customer orders

• Coordinate scheduling with national coordinators, including closing work orders for national accounts
• Ensure proper Scope of Work (SOW) and material lists are obtained for projects and service calls
• Maintain scheduling for non‑national work in coordination with the Branch Manager

• Organise and maintain technician training, including safety and manufacturer certifications

• Manage and maintain test equipment and fusion splicers for technicians
• Oversee inventory of power tools, hand tools, ladders, and PPE

• Maintain warehouse organization and housekeeping in alignment with safety standards
• Track inventory for both internal stock and national accounts

• Assist with scheduling maintenance for company vehicles
• Track registrations, MVIs, and coordinate repairs

• Manage billing for all work orders (local branch, service calls, small jobs, and large projects)
• Ensure jobs are moved through “Finished Work,” “To Bill,” and “Accounts Receivable” stages
• Verify material costs and quantities
• Follow‑up with customers on outstanding invoices

• Review weekly timesheets for all technicians to ensure alignment with PL time entries
• Submit timesheets for Branch Manager approval

• Attend and lead meetings

• Oversee technicians and branch operations in the absence of the Branch Manager

• 3–5 years of experience in the telecommunications/communications industry
• Working knowledge of company services and offerings
• Ability to support and respond to technical and customer inquiries
• Strong interpersonal skills with the ability to engage effectively with customers and team members
• Experience coordinating with field technicians, including providing documentation and supporting scheduling activities
• Proficient computer skills, with the ability to work within systems such as PL
• Ability to oversee and manage branch operations in the absence of the Branch Manager

• Industry‑leading healthcare – possibility of dental plan with employee participation
• RRSP program with matching company contribution
• Employee assistance program – confidential help for stress, sleep problems, or budget concerns
• Employee perks such as discounts from suppliers on various products and services (insurance, wireless bundles, movie tickets, travel, software, books, and more)
• A dynamic work setting where you can develop your potential – training provided for technical positions
• Health & Safety first: this is our number one priority
• Telecon is committed to providing a fair, inclusive, equitable, accessible, and respectful workplace independent of age, gender, race, beliefs, or background.

We welcome and encourage applications from people with disabilities; we will gladly provide accommodations upon request for candidates taking part in all aspects of the selection process.