Director of Service and After Sales Kia

Elevate service excellence as the Director of Service and After Sales with Kia Canada. Lead strategies to boost sales and profitability for the dealer network across Canada.

This senior role demands a proven leader in the automotive industry, focusing on Parts and Service operations. You will create effective aftersales strategies and ensure they drive optimal results. Collaborating with national managers and departments, your guidelines will empower dealers to achieve their goals effectively.

Key Responsibilities:

• Lead Parts and Service strategy development and execution

• Implement best practices in After Sales and Warranty areas

• Provide resources to enhance Parts Sales effectiveness

• Collaborate on Parts & Aftersales programs and forecasts

• Monitor regulatory changes affecting Kia Canada and the industry

Requirements:

• Minimum 10 years in the automotive sector

• Experience in lean and six sigma methodologies

• University degree in Business or related field

• Proven success in managing global service and parts teams

• Strong leadership and stakeholder management skills

Drive strategic growth and aftersales excellence with Kia Canada while fostering collaboration and integrity.
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