Partnerships Manager; West Territory

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well‑being. We’re firm believers that great people don’t settle on:

• Impact
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The Partnerships Manager is a quota‑carrying, hybrid hunter and account growth role responsible for both expanding Dialogue’s existing partner portfolio and bringing new strategic partners into the ecosystem. This role will drive net new ARR through targeted outbound prospecting and disciplined business development, while also deepening engagement, retention, and expansion revenue across a portfolio of insurance carriers and specialty partners, with a particular focus on global partnerships.

Given the complexity of enterprise and carrier relationships, sales cycles are often extended and require a highly consultative, relationship‑led approach. Success in this role depends on balancing a strong hunter mindset with the ability to build trust, navigate multi‑stakeholder environments, and sustain momentum over longer deal horizons.

This role combines a true sales mentality with the strategic discipline required to manage long‑term enterprise relationships. The Partnerships Manager will own pipeline generation, manage end‑to‑end deal cycles, and act as the day‑to‑day owner of strategic partner accounts post‑signing.

• Identify, prospect, and close new carrier and specialty partner opportunities across Canadian and international markets
• Build and execute outbound prospecting strategies across multiple channels, including email, Linked In, events, referrals, and warm introductions
• Lead the full sales cycle from initial discovery through to negotiation and signed agreement
• Maintain accurate pipeline management and forecasting in Salesforce, ensuring weekly updates against quota
• Partner with Marketing, Product, and Legal to support complex enterprise deal execution
• Represent the company at industry events, conferences, and partner forums to generate new business opportunities

• Own and manage relationships within an assigned portfolio of carrier and specialty partners
• Identify and close cross‑sell, upsell, and co‑sell opportunities within existing accounts
• Lead Quarterly Business Reviews (QBRs) to review performance, align on priorities, and identify growth opportunities
• Develop joint go‑to‑market plans with strategic partners and ensure execution against shared objectives
• Monitor partner health and proactively manage retention risk

• Prepare and present Quarterly Partner Strategy Reviews (PSRs) for leadership
• Maintain clear account plans, partner intelligence, and key updates in Salesforce and Notion
• Contri…