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CRM System Inside Sales Account Manager Customer Success Mgr./ CSM

Associate Sales Professional

Job in Moncton, New Brunswick, Canada
Listing for: Manitoulin Transport
Full Time position
Listed on 2026-06-22
Job specializations:
  • Sales
    CRM System, Inside Sales, Account Manager, Customer Success Mgr./ CSM
  • Customer Service/HelpDesk
    CRM System, Account Manager, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 15000 CAD Yearly CAD 15000.00 YEAR
Job Description & How to Apply Below
Job Description
  • Work closely with assigned outside reps to grow the revenue base for accounts below $15,000 revenue per year
  • Minimum of 20 outbound calls per day- mix of cold calls/ prospecting, one-shot quote follow ups, service review, conflict resolution & past customers. Call notes to be updated in CRM, that same day
  • ASP to review Bill of Lading (BOL) type (ie customer own, manual, electronic), Electronic-invoicing &
  • Electronic Funds Transfer (EFT) on all phone calls
  • Review Online Quote (OLQ) report in MT Direct daily to follow up on One Shot accounts with Account
  • Managers to discuss which accounts they will each target
  • Create users and train customers via phone on our online platform MT Direct. 2-3 web demos a week
  • When contacting accounts, capture and qualify opportunities and send as a lead to a Sales Professional for
  • further investigation
  • Complete weekly and monthly sales reports
  • This is an In Office Position

    • Qualifications

  • Must be fully bilingual French and English

  • Ability to work both independently and within a team

  • Excellent communication and interpersonal skills

  • Must be computer literate and comfortable using a CRM system

  • Ability to build and maintain strong customer relationships

  • Sales experience/ industry knowledge is not required but is considered an asset

  • Must be flexible and willing to adapt when dealing with challenging circumstances, customer demands, last minute requests, deadlines and daily stress

  • Ability to potentially relocate as required

    • Additional Information

  • Competitive Wages
  • Comprehensive Benefits Program
  • Profit Sharing Opportunities
  • Opportunities for growth and advancement
    • Position Requirements
    10+ Years work experience
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