Counter Sales Associate; HVAC and Plumbing NB

Overview

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country. You will help build strong relationships and support critical industries that touch the lives of Canadians. This role provides a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career.

Join the Pros!

• Our Counter Sales Position ensures customers remain our highest priority by delivering exceptional customer service and acting as the first point of contact for every walk-in customer.
• Provide prompt product knowledge and information to customers in a professional manner.
• Respond to customers in a timely manner in person, by phone or email.
• Prepare small order quotations on urgent contracting jobs.
• Pick customer orders from the warehouse.
• Perform necessary product research in catalogs and online.
• Verify all items are available for the customer as ordered and scheduled.
• Build positive relationships with customers and associates.
• Take initiative to maintain stock of the counter area as needed.
• Offer help and assistance in the warehouse if required.

• Previous experience in sales or customer service in wholesale or distribution required.
• Local market knowledge with HVAC and Plumbing will be an asset.
• General computer skills including Microsoft Office required. Experience with AS400 is an asset.
• Exceptional customer service and professional communication skills.

• Total compensation: $46,000-$52,000 plus 4% PSP.
• Regular business hours Monday to Friday.
• Comprehensive benefits with premiums fully paid by the company for the Core package starting the first day of employment.
• Career development and training opportunities.
• Life insurance, disability and wellness program.
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution.
• Paid vacation and sick time and a day off on your birthday.
• Bonus programs including annual performance and profit sharing.
• Employee discounts on top brands of plumbing and HVAC/R products.
• Education reimbursement for employees.
• Employee referral program.
• Safety shoe reimbursement.

Please note:

This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

Existing position.

Please note:

The total compensation range posted for this role represents the total compensation opportunity, which may include base wage, bonuses, commissions, and/or other monetary components, if applicable. Placement in the range will be based on factors such as market conditions, internal equity, candidate experience, skills and qualifications relevant to the role. #INDSAL