IAM Operations Specialist

IT

Monett, MO Apr 16, 2026

IAM Operations Specialist

REMOTE | MUST BE WITHIN 70 MILES OF CLIENT'S LOCATION

6 MONTH CONTRACT

Our client is a technology-driven organization focused on delivering secure, scalable solutions across enterprise systems. They are committed to maintaining strong cybersecurity practices and protecting critical infrastructure through innovative identity and access management strategies.

The IAM Operations Specialist plays a key role within the Cybersecurity Identity & Access Management (IAM) team. This individual will support the day-to-day operations of identity lifecycle management, ensuring secure access to systems and applications across the organization. The role requires a strong foundation in IT systems, security best practices, and user access management.

• Manage identity lifecycle processes, including user account creation, maintenance, and termination
• Administer and maintain Active Directory objects, including assigning and removing permissions
• Grant and manage user access across systems such as networks, applications, and development environments
• Analyze and process access requests in accordance with established policies and procedures
• Troubleshoot and resolve user access and authentication issues
• Monitor and enhance IAM processes to improve system security and efficiency
• Support and complete Service Desk tickets and requests related to access management
• Communicate security policies, procedures, and best practices to employees across the organization
• Collaborate with internal teams to ensure appropriate access controls are in place
• Assist in testing and implementing changes to improve system security
• Document processes and maintain accurate records of access and security activities

• Strong understanding of Identity & Access Management (IAM) best practices
• Hands-on experience with Active Directory administration
• Experience in help desk, system analysis, or IT security operations
• Ability to troubleshoot and resolve user access issues effectively
• Strong communication skills, both written and verbal
• Proficiency in Microsoft Office tools, especially Excel and Word
• Ability to work in a fast-paced environment and manage multiple priorities

• Experience with Service Now.
• Excellent customer relations and service skills.
• Experience with applications, new account creations and/or permissions and terminations.
• Able to troubleshoot and resolve user problems in a timely manner.
• Strong ability to cope under pressure and work in a high-pace environment.
• Experience with Identity Governance technology, such as Sailpoint and Savignt.
• Works on non-complex to moderately complex projects. Exercises judgment within defined procedures and practices.
• General knowledge of the applications utilized and the associated security.