Residential Warranty and Customer Success Specialist
Job in
Monona, Dane County, Wisconsin, USA
Listed on 2026-08-29
Listing for:
Veridian Management Solutions LLC
Full Time
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Veridian Homes is seeking a Customer Success Specialist to ensure top-tier customer satisfaction through timely, empathetic service during and after the warranty year. The role emphasizes strong communication and collaboration with homeowners, builders, and trade partners to resolve issues promptly.
Ideal candidates have 2–3 years in customer service and an associate degree or related construction experience, with proficiency in Microsoft Office and related tools.
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