Care Navigator

As a Care Navigator, you will serve as the primary point of contact for new business development, referral management, and community outreach. You will represent our hospice services to facility staff, attending physicians, hospitals, patients, and families, ensuring they understand our compassionate approach to end-of-life care.

Your role will include public relations, education, and fostering relationships between our hospice team and the communities we serve. The coverage area will include:
Clemson, Seneca, Pickens, Anderson, Oconee

Key Responsibilities Identify, develop, and maintain relationships with referral sources to drive patient admissions

Implement and contribute to strategic marketing and outreach initiatives

Provide education on hospice services and end-of-life care to healthcare providers, facilities, and the community

Maintain accurate records, including sales call logs, referrals, and expense reports

Address service concerns, resolve issues promptly, and provide exceptional customer service

Adapt to evolving business needs and demonstrate professionalism in difficult situations

Exhibit strong communication, negotiation, and public speaking skills

Work independently with a self-driven, results-oriented approach

Education

Bachelor's degree in a relevant field preferred.

Experience Minimum 3 years of successful outside sales experience in healthcare, hospice, or a related industry

Proven ability to develop and maintain referral networks

Strong knowledge of hospice services and the ability to educate referral sources on benefits

Skills and Abilities

Excellent verbal and written communication, including public speaking and presentations

Ability to customize messaging based on different audiences

Agile and creative problem-solving skills with an entrepreneurial mindset

Self-motivated with the ability to work independently and manage a sales territory

Strong organizational skills with attention to detail

RequirementsA valid driver's license and reliable transportation (registered and insured).Providence Care is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs—without regard to race, color, religion, sex, sexual orientation, gender, age, national origin, disability, veteran status, or any other legally protected status.#IND
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