Dedicated Coordinator
Job in
Monroe, Walton County, Georgia, 30656, USA
Listing for:
Marten Transport, Ltd.
Full Time
position
Listed on 2026-02-28
Job specializations:
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly
USD
50000.00
70000.00
YEAR
Job Description & How to Apply Below
Career Opportunities with Marten Transport
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Purpose
Serve as driver's representative in operations. Manage drivers performance in identified categories and be primary/secondary communication link to drivers. Work to achieve optimum driver and customer satisfaction. To ensure responsibility for the normal duties of the customer service associate position, along with providing backup to the customer service manager in the respective region. Persons in this position will be accountable for customer inquiries, load solicitations and service reporting.
Responsibilities
Communication to driver including, but not limited to, load information, advances, purchase orders, maintenance coordination, performance counseling and dissemination of general company news and information.Responsible for assisting and/or managing of part/all of a fleet including, but not limited to effective management for optimum performance in the following categories:On-time pickup and delivery performanceOut of Route MilesHours of Service ComplianceDriver AvailabilityAccommodation of special routing needsCost ControlEnsure that each driver has an adequate understanding of all details of customer and company expectations on each load at the point of dispatch.Daily accounting of all assigned trucks and driversRecord details and direction on all loads booked for the assigned areaAct as a substitute for the customer service manager in a manner, which is seamless and transparent to our customerSupervise and monitor trailer pools in the respected marketPromptly and logically secure loading and/or unloading appointmentsCommunicate any problems encountered to the regional manager or customer service managerAggressively pursue and expand knowledge of other positions and functions in an effort to broaden your own ability and scope as related to career developmentMaintain and monitor the service levels provided to Marten's customers as required and outlined by our sales and marketing departmentPerform routine solicitations of customer base, by telephone or other forms of communicationDelegate duties and train customer service associatesOther duties as assignedRelationships
Daily interaction with operations personnel, drivers, shippers, consignees, and sales.
Abilities/Skills Required
- Excellent verbal and written communication skills
- Ability to handle a fast-paced work environment
- Ability to prioritize and handle multiple tasks at the same time
- Ability to isolate and solve problems efficiently
Physical Requirements Sitting for long periods, manual dexterity for data entry, stooping, bending for filing, and light to moderate lifting.
Education/Training Required
Bachelor degree in business, logistics, marketing, or other related majors, or applicable experience.
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