Permit Office Specialist

Now hiring for a Permit Office Specialist
Location: Monroe, LA
$35,000 – $42,000
Monday – Friday | 8 AM – 5 PM

Make Life Easier. One Calendar, One Inbox, One Crisis at a Time.

Every team needs that one person who just gets it done. As a Permit Office Specialist, you’ll manage the details, support the crew, and keep the operation running like a pro. Your organizational skills and upbeat energy make you the go‑to person everyone counts on.

The Permit Office Specialist is responsible for providing administrative and customer service support for municipal permitting operations. This position serves as a primary point of contact for residents, contractors, developers, and business owners seeking permits and approvals.

• Receive, review, and process permit applications for completeness and accuracy.
• Assist residents, contractors, developers, and business owners with permit requirements, procedures, and application processes.
• Provide information regarding zoning, building, occupancy, business, and related municipal permits.
• Enter permit information into computerized permit tracking systems and databases.
• Route permit applications to appropriate departments for review and approval.
• Schedule inspections and coordinate communication between inspectors, applicants, and other municipal departments.
• Collect permit fees and other associated payments and maintain accurate financial records.
• Maintain permit files, records, and documentation in accordance with municipal policies and state regulations.
• Prepare reports, correspondence, permits, certificates, and related documents.
• Respond to inquiries in person, by telephone, and via email in a professional and courteous manner.
• Assist with public records requests related to permitting activities.
• Monitor permit status and notify applicants regarding approvals, deficiencies, renewals, or expirations.
• Support code enforcement, planning, and building department activities as needed.

• High school diploma or GED required.
• Associate degree in Public Administration, Business Administration, Construction Management, or related field preferred.
• Equivalent combination of education and experience may be considered.

• At least 2 years of administrative, municipal government, customer service, permitting, planning, or construction-related experience preferred.
• Strong organizational skills with the ability to prioritize multiple responsibilities.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office and common office software.
• Professional demeanor with strong attention to detail and customer service skills.

• Previous experience supporting multiple departments or executive staff is beneficial.
• Experience with scheduling, document preparation, recordkeeping, and office coordination is preferred.
• Familiarity with business software, office equipment, and data entry systems is considered an asset.
• Individuals who demonstrate initiative, adaptability, and professionalism are well positioned for success as a Permit Office Specialist.

• Ability to remain seated or stand for extended periods while performing office tasks.
• Frequent use of computers, telephones, and other standard office equipment.
• Occasional lifting or moving of office supplies and materials up to 25 pounds.
• Ability to communicate effectively with coworkers, customers, and visitors.
• Ability to sit for extended periods while performing administrative duties.
• Frequent use of computers, telephones, and standard office equipment.
• Occasional standing, walking, bending, and filing.

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for…