Ford Service Technician Trainer

At Banner Ford of Monroe, our mission is to be the #1 dealership in Customer Satisfaction, Service, and Sales. We achieve this through long-term, empowered employees with high moral standards who continuously train and strive to create a superior consumer experience.

We are seeking a skilled Service Technician Trainer to join our team. This individual will be responsible for developing, leading, and implementing training programs for our service technicians. The ideal candidate will have extensive technical knowledge, a passion for teaching, and the ability to coach technicians at all levels to ensure consistent, high-quality service.

What We Offer:

• Competitive pay and benefits package
• Ongoing professional development opportunities
• A supportive and team-oriented workplace
• The opportunity to make a direct impact on the success and growth of our service team

Key Responsibilities:

• Develop and deliver technical training programs for service technicians, focusing on diagnostics, repairs, safety, and manufacturer procedures.
• Conduct hands-on training sessions, and on-the-job coaching.
• Ensure all technicians are up-to-date with manufacturer certifications and training requirements.
• Evaluate technician performance and provide feedback to improve skills and efficiency
• Collaborate with service managers to identify training needs and create customized learning paths
• Maintain training materials and stay current on industry trends, tools, and technologies
• Promote a culture of continuous learning and professional development with the service department.

Qualifications:

• Prior experience as a Master Technician, Technical Trainer, or related role in the automotive industry.
• Strong knowledge of automotive systems, diagnostics, and repair procedures.
• Excellent communications and presentation skills.
• Ability to coach, mentor, and inspire others
• Manufacturer certifications preferred

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.