General Service Technician

Job Overview

Job Title:

General Service Technician

Location:

2602 Ferrand St, Monroe, LA 71201

Compensation: $15.00 - $15.24 per hour

Worker Type:
Employee | Time Type:
Full time

• 401K plan with company match
• Biweekly Bonus Incentives (upon certification)
• Career advancement opportunities
• Daily Pay
• No cost for tools
• Employee Discount
• Employee Referral Bonuses
• Fleet Referral Bonuses
• Medical/dental/vision insurance benefits
• Perk Spot Platform provides access to discounts on travel, electronics, concerts, and more
• PTO after 180 days
• Spot bonuses through internal rewards program
• Uniforms paid for and laundered

As a General Service Technician (GST), you will begin your journey in an entry‑level position. Your primary responsibilities will involve professionally servicing our guests' vehicles to ensure top‑notch quality work and exceptional guest experience. Through our training program, you will receive certification and expertise in all the services we offer, setting you up for success in your role.

• Promote teamwork to deliver on time and accurate guest care during all operating hours
• Demonstrate excellent guest service, including clear communication and feedback about guest vehicles
• Ensure the service center is clean and presentable
• Provide guidance and mentoring to junior and mid‑level automotive technicians
• Check and communicate oil level to teammates
• Maintain tire pressure for proper inflation
• Inspect and refill fluid levels as necessary
• Complete vehicle inspections
• Install a new oil drain plug and a new oil filter
• Clean and lubricate fittings as needed
• Document all work performed on the repair order
• Report any safety issues immediately to management
• Maintain strict adherence to company policy on vehicle care and operation
• Perform various manual tasks for extended periods, including light and heavy lifting, standing, bending, and squatting

• At least 3 months of customer‑facing experience (e.g., retail, food service, hospitality)
• Minimum age 18 and legally authorized to work in the U.S. without future sponsorship
• Previous experience preferred but not required
• Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals
• Effective communication skills to interact with guests and teammates
• Strong work ethic with a positive attitude; independently motivated, dependable, and a team player
• Confidence, attention to detail, and ability to follow procedures, identify problems, and make sound decisions
• Physical ability to stand for extended periods on hard surfaces, lift up to 50 pounds, and perform manual tasks including bending and squatting
• Willingness to work in varying temperatures, loud environments, and around exhaust fumes
• Availability for a flexible schedule, including weekends and some holidays
• Commitment to adhering to all safety protocols and company policies
• Performance of other duties as assigned

We're proud to be an equal‑opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.