Sales Engineer

The position produces profitable revenue with a heightened focus on the Medical, Government, and Small Business sectors. Revenue streams will be achieved through consulting and providing solutions for Technology Services, Cybersecurity Services, Voice Services, Hosting Services, and Creative Services to the customer. Duties include but are not limited to the following and Kinetix Management Team may assign additional tasks.

• The employee will effectively manage their time to perform day-to-day prospecting activity marketing activities, drive demand, generate customer proposals and presentations, make sales calls, and close business
• Obtain customer base by prospecting for new and current accounts by utilizing outside sales and marketing methods: community involvement, business contacts, and Kinetix CRM database
• Generate appointments, cultivate new leads, and meet with prospects
• Input all prospecting and closure information in the Kinetix CRM database
• Meet and/or exceed revenue goals for gross revenue and target production
• Ensure excellent coverage and penetration of the market, that being primarily the Central Louisiana, Monroe, I-20 Corridor, and surrounding parishes
• Understand the dynamics of the Computer, Networking and Telecommunication market to ensure excellent coverage and penetration
• Assist in further defining vertical sales opportunities as necessary along with creation of necessary documentation and presentation materials
• Perform overall customer satisfaction with regard to company policy
• Ability to stay current with technology trends

This includes the above-referenced activities and additional assigned tasks to be performed at customer sites and from the Kinetix NOC.

• 5+ Years in Professional Business Role
• Proven work experience with setting goals, reporting achievements, and strategy implementation
• Exceptional verbal and written communicator (internal and external)
• Hands-on experience working with CRM software, ticketing software, and MS Office

• Problem-Solving – Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well with group problem-solving situations
• Analytical – Uses intuition and experience to complement service data and customer information; reviews current workflows and procedures to improve efficiency
• Oral & Written Communication – Speaks and writes clearly and persuasively in positive or negative situations; listens and gets clarification.
• Teamwork – Exhibits objectivity and openness to others’ views; welcomes feedback; contributes to being a part of a positive team spirit
• Planning/Organizing – Prioritizes and plans work activities; uses time efficiently
• Professionalism – Tactfully approaches others; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments
• Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality
• Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events
• Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent
• Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; commits to work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan

• Valid Louisiana driver’s license with clean driving record
• Proof of US Citizenship
• Dress and appearance should be business casual and grooming according to Kinetix Handbook and position

In the course of employment, the employee shall not disclose in any manner whatsoever and shall hold and maintain the following Confidential Information in the strictest confidence:

• Salary and benefit offerings
• Confidential, important, and/or proprietary technical information concerning the Company’s products and activities
• Business plan and plan of operations
• All customer information, including but not limited to the following: customer lists, proposals, invoices, financial statements, non-published price lists, trade secrets, and business models.

If the recipient makes unauthorized disclosures or misappropriates Confidential Information, the Company will be notified immediately, and the recipient will be considered in breach of the obligation.

Please upload your resume (accepted file types: doc, docx, pdf | 1MB limit).