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Dispatcher, Customer Service​/HelpDesk

Job in Monroe, Ouachita Parish, Louisiana, 71203, USA
Listing for: Staffmark
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Emergency Crisis Mgmt/ Disaster Relief
Job Description & How to Apply Below
Staffmark -  - Responsibilities:
Monitor incoming alarm signals, including burglary, fire, medical, and environmental alerts;
Respond promptly to alarm activations by contacting customers, keyholders, and emergency services when required;
Dispatch police, fire, or medical personnel according to established procedures;
Answer inbound calls from customers regarding alarm activations, system status, and service requests;
Accurately document all alarm activity, communications, and dispatch actions in the system
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