Dispatcher, Customer Service​/HelpDesk

Dispatcher

Now hiring dispatcher location:
Monroe, LA pay rate: $12.00 per hour shift:
Must be available to work any shift, any day start your next chapter with staffmark, where people come first, and every role makes an impact. Want a dispatcher job where you're treated like part of the team, not just part of the process? We're hiring motivated individuals who keep things moving — and we don't take that lightly. Every role makes an impact.

Here's what it takes to make yours count. Previous call center, dispatching, security monitoring, or customer service experience preferred. Strong verbal communication and listening skills. Ability to remain calm and focused during emergencies. Excellent multitasking and computer skills. High attention to detail and accuracy in documentation. Real support. Real benefits. Real opportunity. Here's the breakdown: work side by side with a team that appreciates what you do.

Competitive weekly pay for your time and talent. Medical, dental, vision, and life insurance included. Employee discounts that make life a little easier. Learn, advance, and keep moving forward. Monitor incoming alarm signals, including burglary, fire, medical, and environmental alerts. Respond promptly to alarm activations by contacting customers, keyholders, and emergency services when required. Dispatch police, fire, or medical personnel according to established procedures.

Answer inbound calls from customers regarding alarm activations, system status, and service requests. Accurately document all alarm activity, communications, and dispatch actions in the system. Follow strict verification procedures and company protocols for handling alarms and emergencies. Maintain confidentiality and professionalism when handling sensitive information. Work efficiently in a high-volume call center environment while maintaining accuracy. Assist customers with basic troubleshooting and alarm system inquiries when needed.

At staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries.

Staffmark is an e-verify employer.