Sr, Tech Training Specialist

JOB SUMMARY/PURPOSE

The training specialist will work with field personnel to understand and analyze performance needs to determine appropriate training solutions. Provide safety, operations and maintenance training services to Power Generation personnel and solicit and respond to trainee needs. Training services include development of training courses, teaching courses, communicating with customers to define and prioritize their needs, and developing plans and initiatives to meet customers' needs.

Responsible for the administration of all phases of Analyze, Design, Develop, Implement and Evaluate (ADDIE) in the Systematic Approach to Training (SAT) process.

Work with customers to determine needs and priorities and develop plans and initiatives to meet customer needs related to maintenance, and other technical training for the Power Generation organization. Research and analyze operational, maintenance, and other technical training needs through surveys, interviews with employees, focus groups, or consultations with managers, instructors, or customer representatives. Conduct needs and performance analysis to develop the basis for new curriculum development or for updating existing curricula for Power Generation operations, maintenance, and other technical personnel.

Develop and edit classroom training materials and provide input into overall training content in order to provide the most relevant training to meet the training needs. Solicit and respond to feedback regarding content, delivery, training department processes, etc. related to training delivery. Oversee, schedule, deliver, teach and/or facilitate multi–skilled training courses, including control room simulator training on CCCT, Operating fundamentals of CCCT, Instrumentation, Electrical, and Mechanical maintenance practices.

Apply evaluation models such as Kirkpatrick's model of evaluation to assure highest level of training effectiveness and analyze existing training delivery to determine the appropriate method for future delivery. Develop or update training courses and certification processes for new and existing operations, maintenance, and other technical personnel in Power Generation. Apply ADDIE or other development models as required for all course development projects and maintain course history information.

Actively solicit feedback on programs and updates as needed; improve training initiatives to improve learning effectiveness. Obtain technical reviews from content owners and ensure accuracy of revisions to provide customers with the highest quality technical materials. May be involved with collaborating with business partners to review and update Training Procedures, Operating Procedures, Maintenance Procedures, and other documents as requested; also to develop and manage a technical documentation plan for each project outlining deliverables, due dates, and launch requirements.

Participate in continuous improvement of technical writing processes and systems (e.g., content management) to ensure quality, compliance, and reliability of technical publications. Work with a minimum of supervision to complete all work on schedule and budget.

Minimum

Education Required:

High school diploma required, or equivalent.

Minimum Experience

Required:

Multi Skilled Tech Training Specialist: 6+ years of power generation or other industry experience with the ability to deliver, produce and develop training course material without a degree, or 5+ years of experience with a degree. Multi Skilled Tech Training Specialist, Sr: 8+ years of power generation or other industry experience with the ability to deliver, produce and develop training course material without a degree, or 5+ years of experience with a degree.

Multi Skilled Tech Training Specialist, Sr Staff: 12+ years of power generation or other industry experience with the ability to deliver, produce and develop training course material without a degree, or 5+ years of experience with a degree.

Knowledge, Skills and Abilities Required: Ability to travel up to 75% to support field locations in Texas, Arkansas, Mississippi, and Louisiana. Able to effectively communicate in various mediums and styles. Candidates have strong interpersonal skills; ability to integrate seamlessly into diverse teams. Candidate should have a working knowledge and/or the ability to learn to work with a LMS and SharePoint.

• Combustion Turbine and associated auxiliaries
• Generator and associated auxiliaries
• CCCT knowledge and associated equipment
• Understanding of the physical properties of steam as it relates to the Power Generation industry

For certain roles, the following is preferred: familiarity with Adobe suite products, and similar word processing and desktop publishing tools with experience in content management and/or revision control plus experience with print, web-based, and electronic delivery of documents and the ability to understand, interpret and…