Medical Assistant - MA Monroe, LA

Job: Medical Assistant - MA

Pay: $14.73 - $20.28 an Hour

Location: Monroe, LA

Schedule:Monday – Friday, 8:00 AM – 5:00 PM

Job Type:Full-time | In-Person

The Medical Assistant provides clinically competent delivery of quality medical care services required during operations within their scope of practice. The MA is responsible for safe patient care and ensuring adherence to all Policies and Procedures.

• Critical Thinking and Problem-Solving
  :
  Exhibit excellent critical thinking, problem-solving, verbal and written communication skills, in addition to attention to detail.
• Customer Service, Compassion, and Teamwork
  :
  Build rapport with team members, internal and external customers, and management by demonstrating a strong customer service orientation and genuine compassion. Provide empathetic and patient-centered care, ensuring that all interactions are respectful, supportive, and focused on the well-being of patients and colleagues. Foster a collaborative team environment by actively participating in team activities, supporting colleagues, and contributing to a positive and cohesive work atmosphere.
• Professionalism
  :
  Always act professionally with minimal supervision.
• Organizational Skills
  :
  Possess strong organizational skills and the ability to prioritize, solve moderately complex problems while working both independently and collaboratively with others. Organize workload, set priorities, complete assignments in a timely manner, and utilize resources appropriately while complying with organizational standards.
• Compliance
  :
  Maintain compliance with Federal, State, and Local regulatory, contractual, and organizational guidelines including HIPAA as outlined in training and policies/procedures, quality assurance, and improvement processes. Abide by all policies and procedures to comply with all infection control, quality assurance, and protocols.
• Punctuality
  :
  Be punctual for work attendance and abide by the work schedule. Be present and remain on site during scheduled hours.
• Language Skills
  :
  If fluent in other languages, assist patients and providers with translation as necessary and to the limit allowed by qualifications/certification.
• Reporting
  :
  Work with providers and operational teams to ensure reports are submitted timely and accurately. Assist in the preparation and delivery of reports for all lines of business.
• N95 Fit Testing
  :
  Provide proof of or be N95 Fit Tested depending on the scope of operations.
• Collaboration and Compliance
  :
  Partner with Clinical Quality Leadership and other healthcare professionals to ensure compliance with all clinical policies and training programs, maintain and enhance quality assurance processes, adhere to best practices and clinical guidelines, participate in performance improvement initiatives, engage in continuous professional development.
• Patient Care and Support
  :
  Provide support to providers and other clinical/nonclinical staff members. Direct individual patient care activities and coordinate with other staff members as required and within the appropriate scope of practice. Direct individual patient care activities and coordination including interviewing patients, measuring vital signs and records information on patient’s charts, drawing and collecting blood samples from patients, preparing specimens for laboratory analysis/ complete lab requisitions, and conducting a variety of diagnostic tests.
• Administrative Duties
  :
  Responsible for routine and basic front and back-office duties, to include answering phones, scheduling, and confirming appointments, preparing schedules, data entry (including referral contracts, post appointment information), prefill, document retrieval, filing, performing data entry, and assisting in the examination process of patients under the direction of a physician or other licensed provider.
• Technology: Skilled in utilizing EMR and MS Office Suite software applications.
• Inventory Management
  :
  Manage supply inventory and Escalate gaps as quickly as possible. Including the responsibility for daily logs, monthly, and yearly compliance logs.
• Personal Hygiene and Appearance
  :
  Maintain good personal hygiene and present a well-groomed and professional appearance in accordance with the policy and/or as directed by leadership. Clothing, including scrubs for healthcare professionals, should be clean, in good repair, and properly fitting. Clothing that is faded, stained, discolored, torn, patched, ripped, frayed, or otherwise…