Custom Glass Field Operations Manager

General Manager

Location:

Southlake, TX

Employment Type:

Full-Time Compensation: $75,000 - $95,000 (Based on Experience) + Revenue & Profitability Bonuses

Energize a young, high-potential custom glass company in the Dallas-Fort Worth area that's outgrowing its current setup. As General Manager, you'll be the field-driven leader who hits the pavement daily, coordinating projects hands-on, managing teams on-site, and keeping operations smooth to crush inefficiencies and fuel rapid growth. Forget the desk job. This is for action-oriented pros specializing in shower doors, mirrors, windows, and custom installs, delivering top-tier service to homeowners, contractors, and businesses while staying in the mix.

While P&L support is available internally, you'll focus on driving daily execution and team momentum.

• Lead from the front:
  Hands-on coaching for our small team of installers, fabricators, and support staff. Tackle issues in real-time on job sites to build momentum and squash productivity roadblocks like disjointed project flow.
• Command project coordination:
  Allocate resources, hit timelines, trim costs, and step in directly to keep every install on track, easing the load on internal project management.
• Own daily ops in the field:
  Troubleshoot challenges as they arise, streamline workflows from quote to close-out, and roll out practical fixes to ditch outdated processes.
• Forge client and vendor ties on the move, network locally to snag deals and open doors.
• Monitor budgets and KPIs while out in the field; support lean tweaks for better margins with internal P&L guidance.
• Champion safety, quality, and compliance every step of the way.

• 5-10 years in sales, operations, or project management (glass, construction, or home services), with proven hands‑on team leadership.
• Strong daily ops know‑how for small teams:
  Focus on execution, timelines, and efficiency in fast‑paced environments (P&L experience helpful but not required).
• Street‑smart project coordination:
  Excel at getting in the trenches to deliver on time and under budget, fixing problems proactively rather than from afar.
• Sharp communication to rally teams, charm clients, and sync partners, all while engaging on‑site.
• Familiarity with project tools, business software, and Microsoft Office.
• Valid driver’s license and ready for local travel (this role lives on the road).
• Bachelor’s degree in Business, Management, or equivalent hustle (preferred).
• Must pass background check and drug test.

• Health and dental insurance.
• Paid time off (PTO).

No more office-bound strategizing. We need a pavement-pounder who’s energized by the grind and ready to scale with us, handling daily management while we support the financial side.