Body Shop Manager

Jim Taylor Auto Group

Jim Taylor Auto Group is looking for a full-time Body Shop Manager to lead our collision repair operation. We need a strong leader who can drive production, maintain quality, control work in process, and deliver an outstanding customer experience.

This role is a great fit for someone who takes ownership, communicates clearly, and knows how to balance people, process, customer expectations, insurance requirements, and profitability. The right candidate is organized, decisive, team-oriented, and committed to keeping vehicles moving through the repair process safely and efficiently.

Job Type: Full-time

Reports To:

Fixed Operations Director

Pay:
Base salary plus performance-based bonus tied to production, gross profit, cycle time, and customer satisfaction. Structure discussed during interview.

• Medical, Dental, and Vision Insurance
• 401(k) Plan
• Paid Time Off
• Life Insurance
• Short- and Long-Term Disability
• Employee Discounts
• Holiday Pay
• Opportunity for Advancement
• Access to a Free Medical Clinic
• Free Access to a Nutritionist

• Lead the daily operations of the body shop and set clear priorities for the team
• Manage workflow from estimating and blueprinting through parts, repair, paint, reassembly, quality control, and delivery
• Monitor work-in-process aging, cycle time, touch time, production goals, and delivery commitments
• Ensure estimates, supplements, documentation, and insurance communication are completed accurately and promptly
• Manage direct repair program (DRP) relationships, including insurer scorecards, cycle-time requirements, and program compliance
• Work closely with the parts department to prevent delays caused by backorders, damaged parts, or incorrect parts
• Monitor labor, parts, paint and materials, sublet, gross profit, and expense performance
• Maintain high standards for repair quality, safety, final inspections, and customer-ready delivery
• Coach and develop team members while creating accountability for productivity, quality, attendance, and teamwork
• Communicate professionally with customers, insurance partners, vendors, and dealership leadership while resolving concerns quickly

• Minimum 2 years of supervisory or team-lead experience required; collision, body shop, or estimating leadership experience strongly preferred
• High school diploma or equivalent
• Strong knowledge of collision repair workflow, estimating, supplements, and insurance claim procedures
• Proven leadership, coaching, and team-development ability
• Ability to manage work in process, cycle time, deadlines, and multiple priorities
• Strong understanding of labor, parts, paint and materials, gross profit, and expense control
• Experience with collision estimating platforms (CCC ONE, Mitchell, or Audatex) and dealership management systems (Tekion) preferred
• I-CAR (individual or Gold Class shop), ASE, and/or OEM collision certifications preferred
• Strong customer service, communication, problem-solving, organization, and accountability skills
• Valid driver's license and clean driving record

At Jim Taylor Auto Group, our Body Shop Managers live our values every day:

Dedication - staying engaged from the first estimate through final delivery and keeping the team focused on doing the job right

Responsibility - owning production, quality, financial performance, customer expectations, and the daily direction of the department

Initiative - identifying bottlenecks early, making decisions, and taking action before delays or concerns grow

Value - building a productive and profitable body shop that delivers safe, high-quality repairs customers can trust

Empathy - leading people with respect and understanding that collision customers are often dealing with a stressful situation

The body shop is an active production environment. This role requires the ability to stand and walk for extended periods, move throughout the shop and vehicle storage areas, occasionally lift up to 50 pounds, and work around collision repair equipment, chemicals, paint, and noise. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of the role.

We are looking for leaders who care about people, take pride in quality, and want to build a strong collision repair operation in a culture built on trust, accountability, and service.

Jim Taylor Auto Group is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law. Employment is contingent on the successful completion of a background check and pre-employment screening.