Director of Financial Aid Job Monroe area,Louisiana USA,Management

College:Louisiana Delta Community College

Department:Enrollment Management

Sub department:Financial Aid

Type of Appointment:Unclassified - Administrative/Staff

Duties and Responsibilities:

Regulatory Compliance & Policy Oversight

Interpret, apply, and update institutional policies to ensure full compliance with federal and state regulations and statutes.
Serve as the institutional liaison with federal, state, and external auditing agencies; prepare for program reviews and audits.
Monitor and manage Return of TitleIV calculations, satisfactory academic progress (SAP) appeals, professional judgment requests, over-awards, and fund reconciliation.

Program Administration & Fund Management

Oversee packaging, awarding, disbursement, reconciliation, and reporting for all financial aid programs (e.g. Pell, Direct Loans, state grants, work-study).
Develop and monitor financial aid budgets, project expenditures, review fund balances, and make strategic decisions to optimize utilization and avoid over commitments.
Lead any new implementation and maintenance of the Banner financial aid management system, integrations, and data integrity processes.

Leadership & Staff Management

Hire, train, supervise, and evaluate staff in the Financial Aid Offices college wide.
Establish work priorities, delegate tasks, ensure cross-training, and build departmental capacity for operational excellence.
Promote continuous professional development and maintain staff awareness of changing regulations and best practices.

Strategic Planning & Enrollment Support

Collaborate with enrollment management, admissions, registrar, student services, and academic departments to integrate financial aid strategies into recruitment, retention, and completion efforts.
Use data and trend analysis to recommend enhancements for policies, processes, and systems that improve student access, operational efficiency, and institutional goals.
Lead initiatives around default prevention, financial literacy, scholarship programs, and award strategies to support student success.

Student & Public Engagement

Oversee financial aid advising, workshops, and outreach to students, parents, high schools, community partners, and internal stakeholders.
Ensure timely, transparent, and clear communication regarding aid eligibility, award letters, rights and responsibilities, appeals, and regulatory changes.

Reporting & Data Analysis

Prepare and submit required reports (e.g. FISAP, IPEDS, Gainful Employment, institutional schedules, state agency reports) in a timely and accurate manner in coordination with other related college staff.
Analyze departmental metrics (e.g. processing times, appeals trends, default rates) and present findings to executive leadership.
Conduct or commission audits of internal procedures to assure accuracy, consistency, and quality control.

Other Duties

Participate in professional organizations, conferences, and continuous learning in financial aid.
Serve on college committees, contribute to institutional planning, and support special projects as assigned by senior leadership.

Required

Education:

Bachelor’s degree from an accredited institution (advanced degree preferred)
Substantial experience (typically 7+ years) in higher education financial aid administration, including progressively responsible leadership roles
Demonstrated knowledge of federal and state financial aid regulations, especially TitleIV
Advanced Experience with Banner financial aid systems, Microsoft Excel
Strong analytical, decision-making, and budget management skills
Excellent written and verbal communication, interpersonal, and customer-service skills
Proven ability to supervise, mentor, and develop staff
Experience with default management, financial literacy programs

Benefits:As a member of the…