Auto Parts Counter Sales

Auto Parts Counter Sales (Full Time) # 150

Monroe, LA 71201, USA

Posted Monday, June 29, 2026 at 5:00 AM

Counter Sales Level 1 provides friendly and courteous over-the-counter direct sales to customers, takes orders in-person and by phone, and supports overall store operations. This role is driven by an energetic focus and promotion of sales programs as well as customer and team-oriented activities. Incentives may be available for sales activities, covering aftermarket automotive replacement parts and may include the sale of heavy‑du‑ty parts, auto and industrial paint, and body shop supplies and equipment.

• Attend work every day, on time, as scheduled, unless management authorizes time‑off.
• Demonstrate courteous, respectful, and kind conduct toward every customer and co‑worker.
• Demonstrate ability and willingness to learn RPI store systems and processes.
• Cooperate and coordinate well with coworkers as a team member.
• Perform job duties in compliance with legal, regulatory, and company safety guidelines, practices and policies.
• Maintain neat, clean, and professional appearance.
• Attend and/or complete assigned training to develop knowledge of various product lines offered by the company.
• Provide exceptional customer service, including assisting in determining parts needed.
• Partner with a more experienced/knowledgeable employee when necessary to effectively offer options to solve customer problems.
• Learn to research parts availability through computer and catalogs for stock numbers, inventory status, and pricing. Be willing to ask for assistance when needed.
• Locate and pull parts for orders, check in, put up, straighten, dust, and rearrange stock as needed.
• Complete assigned online training programs, which in some instances include knowledge tests.
• Handle cash and credit transactions; properly invoice/credit customer accounts.
• Follow manager’s instructions on how to correctly handle new and defective core returns from customers. Learn correct process to insure proper customer credit and complete necessary paperwork. Partner with manager until manager determines your level of experience is adequate to independently process necessary paperwork.
• Process incoming inventory, put up stock.
• Pull appropriate parts to complete customer order. Tag the orders for delivery.
• Ability to safely drive a vehicle in different weather and traffic conditions.
• Work home store inventory/assist in other location’s inventory, if assigned.
• Clean (pick‑up trash, sweep, mop, etc.) and maintain inside and outside of building area.
• Perform any other tasks as assigned.

• 401(k) employer matching
• Company‑paid vacation, holidays, and sick days
• Medical, dental, and vision
• Company‑paid basic life insurance & long‑term disability
• Short‑term disability
• Flexible spending accounts
• Additional supplemental life insurance
• Hospital indemnity
• Employee assistance program
• Employee purchase discounts
• Earning incentives and bonuses

This job has no supervisory responsibilities.

Job Knowledge – Competent in required job skills and knowledge; exhibits ability to learn and apply new skills.

Continuous Learning – Strives to continuously build knowledge and skills.

Customer Service – Responds promptly to customer needs; responds to requests for service and assistance; meets commitments.

Ethics – Treats people with respect; keeps commitments.

Organizational Support – Follows policies and procedures; supports organization’s goals and values.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High School Diploma or equivalent experience or motivation to pursue a GED. One year of professional automotive parts experience or two years of hobbyist automotive parts experience preferred.

Ability to read and interpret documents such as safety rules, operating and maintenance…