Full-Time Wellness Coordinator - The Joint Monroe

Wellness Coordinator — The Joint Monroe

Position:
Full-Time Wellness Coordinator

• Monday–Friday | 9:30 AM – 7:30 PM
• Saturday | 9:30 AM – 4:30 PM (required)

Competitive hourly rate, healthy individual bonus structure, opportunity for growth

The Wellness Coordinator plays a key role in the success and growth of The Joint Monroe. You are the first point of contact for patients and a vital contributor to the clinic’s operations and patient experience. This position requires a friendly, professional communicator with strong sales aptitude
, outstanding multi‑tasking abilities
, and a passion for helping others improve their health.

As a Wellness Coordinator, you will support patient engagement, educate on our services, promote wellness plans, and contribute to achieving clinic goals.

• Provide a welcoming, professional experience to all patients and visitors from the moment they arrive
• Answer phone calls promptly and assist with patient inquiries and requests
• Educate patients on wellness offerings, membership options, and services in a way that aligns with their individual wellness needs
• Sell wellness plans and visit packages suited to patients’ care plans and clinic goals, meeting and exceeding sales objectives
• Complete transactions using point-of-sale software and ensure accounts are accurate and current
• Maintain clinic flow by scheduling appointments, guiding patients through their visit, and supporting team members
• Re‑engage inactive patients to encourage continuity of care
• Participate in local marketing and patient growth initiatives to help build new patient counts
• Maintain accurate records and assist with administrative tasks as needed

• Strong ability to confidently present and sell services in a patient‑focused environment
• Excellent verbal and written communication skills; ability to engage diverse individuals with professionalism and empathy
• Ability to build rapport quickly and maintain positive relationships with patients and team members

• Capable of handling multiple responsibilities simultaneously in a dynamic clinic setting
• Exceptional time management skills with a proven ability to prioritize tasks

• High school diploma or equivalent required; college coursework or experience in sales, customer service, healthcare, or wellness preferred
• Comfort working in a goal‑oriented environment and contributing to individual and team success
• Professional demeanor with a positive, solution‑oriented attitude

• Competitive hourly pay
• Healthy individual bonus structure tied to performance
• Supportive team culture and opportunities for growth
• On‑the‑job training and development

If you want a position where you can make an impact, build strong relationships, and grow professionally while helping others live healthier lives, we want to hear from you!