MCC Program Coordinator

Job Purpose

To oversee the implementation and delivery of quality services in accordance with funder and program standards by managing the daily operations of the MCC Program by training and supervising program staff and working with project partners as indicated. To partner with community members, parents and youth with lived experience with child welfare, local public and private agencies, judge(s) of the juvenile court, Department of Children and Family Services (DCFS) staff, child welfare attorneys, Family in Need of Services (FINS), and the MCC State staff to implement and sustain MCC across the Region 8 service area.

This position includes professional processes such as program oversight, data coordination, training/facilitating team/community groups, and grants management. Responsibilities require a high level of proficiency in providing outstanding customer service, positive outcomes for families and community, and creating and supporting the development of constructive, satisfying relationships between families and community partners. There may be opportunities for some direct clinical work for the successful applicant holding clinical licensure.

• Masters (preferred) or Bachelor’s degree with major emphasis in social services, social work, psychology, sociology; counseling or case management and 5 years’ direct service experience required.
• Minimum of 5 years of experience building community partnerships, leading community organizing efforts, and managing coordination and alignment of multiple agencies is preferred or, in the alternative, demonstrates ability to do so.
• Demonstrates understanding of protective factors that promote child wellbeing, individual and community level trauma and its impact, best practices in preventing child abuse and neglect, and disparities and disproportionalities in public systems.
• Supervisory experience required.
• Preference will be given to candidates who most reflect the racial, ethnic, and socioeconomic status of the majority of members of the neighborhoods being served.
• Strong skills in public speaking, group facilitation and training, networking, marketing and public relations.
• Experience working with adult and child populations.
• Assessment, intake or interview experience required.
• Proficiency in Microsoft Office, including Word, Outlook, Excel and Power Point.
• Must have reliable transportation, valid driver’s license, and meet state required automobile insurance minimums.

• Ability to maintain effective working relationships with other agency professionals.
• Ability to develop and maintain professional relationships with individuals from various cultural, ethnic and racial backgrounds.
• Ability to identify and use community resources.
• Maintains poise and self control even under extreme stress and unexpected crises.
• Appropriately assertive even in difficult situations.
• Effective in planning and arranging work responsibilities.
• Assumes responsibility for own learning.
• Maintains personal appearance consistent with agency image.
• Ability to work within the purpose, structure and constraints of the agency and to make suggestions for change in a responsible manner.
• Commitment to continued personal growth.
• Handles difficult situations tactfully.
• Professional and responsible about all aspects of work and makes good use of time and agency resources.
• Verbal, written and technological communication skills, including the ability to record with clarity and promptness.
• Must have excellent interpersonal skills and be receptive to new ideas.
• Ability to form and sustain appropriate child, adult volunteer-based relationships based on positive youth development and volunteer satisfaction.
• Ability to effectively assess and execute the following relational support skills: guiding, supporting, confronting, advising and/or negotiating.
• Willingness to work non-traditional hours when required.

• Service: I act with a servant’s heart to contribute meaningfully to the wellbeing of others.
• Teamwork: I willingly help my teammates.
• Respect: I recognize the dignity, worth and importance of others.
• Open-hearted: I am kind, caring and compassionate.
• Integr…