CWS - SCR - Springfield - Child Welfare Specialist - Upward Mobility - Rotation B 4pm

CWS - SCR
- Springfield
- Child Welfare Specialist
- Upward Mobility
- Rotation B 4pm-12:30am job at Illinois Department of Children & Family Services. Monroe, LA.

The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as State Central Register Call Center Worker. Under general supervision, this position will provide statewide telephone coverage of a toll-free number for the reporting of alleged child abuse and neglect, making highly responsible decisions regarding intake and screening of information received on initial calls.

The position will also secure all information necessary to accurately diagnose and evaluate reports of alleged child abuse/neglect and all information to complete initial oral reports and subsequent reports relating to child abuse/neglect or other child welfare services. This position provides a great opportunity for someone who is passionate about children and focused on ensuring the safety of children and youth.

• Serves as State Central Register Call Center Worker
• Provides telephone counseling services or referral services for crisis situations; maintains familiarity with resources on a statewide basis for purposes of referral
• Provides information necessary to ensure that all alleged reports of child abuse/neglect are entered into the computer terminal
• Monitors incoming written reports for CPS units
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

• Preferably requires a master's degree in social work; or a master's degree in a related human service field, supplemented by one year of directly related professional casework/ case management experience related to family preservation, family reunification, adoption, youth development, counseling and advocacy services or a related field.
• Requires a bachelor's degree in social work and one year of directly related professional casework/ case management experience related to family preservation, family reunification, adoption, youth development, counseling and advocacy services or a related field.
• Requires a bachelor's degree in a related human service field and two years of directly related professional casework/ case management experience related to family preservation, family reunification, adoption, youth development, counseling and advocacy services or a related field.
• The college or university issuing a bachelor's or master's degree must be accredited, and the degree program in social work must be approved by the Council on Social Work Education.
• This class is included as an Upward Mobility Program credential title.

• Requires the ability to pass a background check
• Requires physical, visual and auditory ability to carry out assigned duties
• Requires ability to work mandatory overtime

social work or a related human service field

Work Hours:

Rotation B, 4pm-12:30am

Work Location:

2200 Churchill Rd, Springfield, Illinois, 62702

Supervisor:
Bruce Carter.

Req #: 51729.
Pin #: 188586.
PUC: .

Agency Contact: mike.bolt

Job Family:
Social Services

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

This title is within the Upward Mobility Program (UMP).

This position does not contain Specialized Skills (as that term is used in CBAs).