Receptionist, Administrative​/Clerical

Job Overview

We are seeking a friendly and professional Cannabis Receptionist to join our dynamic team at our URB Cannabis Monroe location. As the first point of contact for our clients and customers, you will play a critical role in creating a welcoming and positive experience.

• Warmly greet all guests and customers upon arrival, ensuring a positive first impression.
• Manage the flow of customers in the reception area, ensuring timely service and a pleasant experience.
• Answer phone calls and respond to emails, addressing customer queries and providing accurate information about our products and services.
• Schedule and confirm appointments, maintaining an organized calendar for the dispensary.
• Verify customer identification and age in compliance with state and local regulations.
• Maintain a neat and orderly front desk and waiting area, ensuring a clean and inviting environment.
• Assist with basic administrative tasks, including data entry and document organization.
• Provide support to the dispensary staff with tasks as needed.

• Must be at least 21 years of age or older.
• High school diploma or equivalent; additional education or certification in office administration is a plus.
• Previous experience as a receptionist or in a customer service role, preferably in a retail setting is highly desirable.
• Strong communication and interpersonal skills with a friendly demeanor.
• Ability to multitask and remain organized in a fast-paced environment.
• Basic knowledge of cannabis products and industry regulations is highly preferred.
• Comfortable answering customer inquiries both in-person and over the phone.
• Ability to work flexible hours, including evenings, weekends, and holidays when needed.