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Customer Experience Leader – Post-Sale & Service

Job in Monroe, Monroe County, Michigan, 48162, USA
Listing for: La-Z-Boy
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading furniture manufacturer in Monroe, MI is seeking a Consumer Experience Supervisor to oversee the customer service process and ensure satisfaction. This role requires leading a team of over 20 customer service representatives and driving process improvements. Candidates should have a Bachelor's degree or equivalent experience, strong proficiency in Microsoft Office, and over 5 years of leadership experience. The position offers a hybrid work schedule after initial onsite training.
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