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Customer Experience Specialist – Scheduling & Support
Job in
Monroe, Monroe County, Michigan, 48162, USA
Listed on 2026-06-08
Listing for:
Icebergheatandair
Full Time
position Listed on 2026-06-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Icebergheatandair in Monroe, MI is looking for a Customer Service Representative who will ensure customers receive top-notch support through calls and emails. The role involves scheduling, documentation in Service Titan, and educating customers about membership benefits.
Ideal candidates will have strong communication skills, experience in customer service, and be available Monday to Friday, with occasional weekend shifts during peak seasons. A variety of benefits including health insurance and 401(k) matching are offered.
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