Pre-Install Copier Technician

About the Role

Canon U.S.A., Inc. in Monroe, NJ is seeking a Pre‑Install Copier Technician I (Tech, Config/Rem Pre Instl I). The Pre‑Install Technician I performs basic pre‑install and setup of all assigned machines per Canon USA Pre‑Install/Configuration Shop Standards. The role begins OJT training in configuration, may also require completing basic used equipment evaluations, and continues to develop technical skills via Canon training and OJT while assisting in other Logistics areas as assigned.

This position requires full‑time presence at your assigned office(s)/worksite(s)/territory.

• Performs assigned pre‑installs/configurations each day at or above the established benchmark for the model.
• Maintains appropriate monthly average labor time for “S” calls, dependent on assigned workload and availability.
• Achieves monthly accountability expectations for the position (based on shop tech matrix).
• Maintains a constant high level of work quality and consistent conformance with published standards.
• Maintains all technical information and Canon property assigned.
• Communicates well with fellow team members and other internal departments regarding timely completion of assigned work related to pre‑installs and/or preparation of used machines.
• Assists and/or cross‑trains in other Logistics functions as assigned.
• Available to work overtime, as required, which may include weekends.
• Consistently follows all documented shop processes and procedures.
• Maintains shop cleanliness and security.

• HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
• Degree in Electronics, or equivalent training in Military/Trade School/Industry, with at least 1 year of Electrical/Mechanical industry experience, or at least three months hands‑on pre‑install experience as a temporary employee.
• Good working knowledge of personal computers, general and office application software.
• Basic understanding of networking.
• Capable of accessing E‑support via a computer and using other online tools.
• Capable of updating system software on Canon‑connected devices.
• Logical thinking with the ability to learn and apply acquired knowledge.
• Ability to gain working knowledge and aptitude on all current Canon MFDs.
• Good technical and non‑technical communication skills.
• Demonstrates a willingness and success at working in a team environment.
• Demonstrates a positive work attitude.
• Strong communication skills.
• Begins OJT training in configuration of MFDs within segments 1‑7 (Seg 1:
  Up to 20 PPM, Seg 2: 21‑30 PPM, Seg 3: 31‑40 PPM, Seg 4: 41‑69 PPM, Seg 5: 70‑90 PPM, Seg 6: 91‑109 PPM, Seg 7: Over 109 PPM).
• Works under close supervision for several months to a year.
• Must complete foundational training within the first year of employment (online pre‑req and classroom training).
• Must be in the position and show consistent performance for a minimum of one year before consideration for promotion.
• Travel to support other RDCs as assigned (valid driver’s license and acceptable driving record required).
• Must be able to frequently lift up to 50 lbs.
• Must be able to lift up to 75 lbs. with assistance/using a team lift.
• Frequent kneeling and standing.
• Potential repetitive use of manual screwdrivers.
• Use of chemical cleaning solvent.

We are providing the anticipated rate for this role: $17.20 - $21.84 hourly.