Accounts Receivable & Billing Operations Manager

Accounts Receivable & Billing Manager

A growing multi-site stone fabrication company serving customers throughout the Carolinas is expanding its finance team and seeking an experienced Accounts Receivable & Billing Manager. This is a hands-on leadership opportunity for someone who enjoys creating structure, improving processes, and taking ownership of the full billing and collections function.

The ideal candidate will bring strong Accounts Receivable experience, leadership capabilities, and a process-improvement mindset.

• Lead, don't just process:
  Take ownership of the full Accounts Receivable and billing function and help shape how the department operates.
• Build lasting processes:
  Develop procedures, standards, training, and workflows that will support the company's continued growth.
• Make an impact remotely:
  Work closely with senior leadership and have a direct voice in financial and operational decisions.
• Join during a period of growth:
  Play a key role in strengthening and expanding the company's finance operations.

• Lead the day-to-day Accounts Receivable and billing operations across Retail, Commercial, Cabinets, Builder Relations, and Design Studio accounts.
• Oversee invoicing, collections, aging, and month-end activities while ensuring billing accuracy and timeliness.
• Review invoices for accuracy and completeness prior to customer distribution.
• Prepare Accounts Receivable forecasts and provide leadership with visibility into expected cash flow and collections.
• Develop, implement, and maintain standard operating procedures, training materials, and workflow documentation.
• Train, coach, and mentor Accounts Receivable team members while supporting professional development.
• Manage the billing lifecycle for commercial projects, including lien waivers and collection activities.
• Monitor outstanding receivables and develop strategies to improve collections and reduce aging balances.
• Partner with Accounting, Sales, Order Entry, Installers, Warranty, and Commercial Operations to ensure accurate and timely billing.
• Identify opportunities to improve processes, increase efficiency, and strengthen internal controls.

• 5+ years of Accounts Receivable, billing, or collections experience, including supervisory or team-lead responsibilities.
• Strong knowledge of invoicing, collections, aging management, and month-end close processes.
• Proficiency with Quick Books and Microsoft Excel.
• Experience with construction, fabrication, project-based billing, or commercial projects is highly preferred.
• Experience managing or mentoring Accounts Receivable staff.
• Strong attention to detail and a high level of accuracy.
• Excellent written and verbal communication skills.
• Proven ability to improve processes, establish procedures, and create structure in a growing environment.
• Strong organizational and time-management skills with the ability to manage multiple priorities.