Reconditioning Manager​/Internal Service Advisor Monroe, NC

Hyundai of Union County is one of the fastest-growing stores in the Charlotte metro, and we're looking for someone to take full ownership of our used vehicle reconditioning process. This is not a seat-warmer job. The person we hire will be measured on one number above all others:
how fast we turn an acquired vehicle into a frontline-ready, sellable unit.

Our target is under 5 days from acquisition to frontline. If you've hit numbers like that before — or you're the kind of person who gets obsessed with finding and killing the bottleneck — we want to talk to you.

• The entire recon pipeline from the moment a unit is acquired until it's photo-ready and on the lot
• Writing and managing all internal and used car ROs
• Driving accountability across service, parts, and detail/vendors to keep cars moving — you'll be the person who refuses to let a unit sit
• Tracking turn time daily, identifying where vehicles get stuck, and fixing the process (not just reporting on it)
• Coordinating sublet and vendor work to hit deadlines, not "whenever they get to it"
• Keeping me (the GM) informed with a clear, no-surprises picture of where every unit stands

• Someone driven, organized, and allergic to bottlenecks
• Dealership service or recon experience strongly preferred
• Comfort with a DMS (we run CDK) and recon tracking tools
• The backbone to hold technicians, parts, and outside vendors accountable without being a jerk about it
• A bias for ownership — you see a slow process and fix it instead of waiting to be told

• A real seat with real authority over a process that directly drives the store's profitability
• A GM who will back you, give you the tools, and get out of your way
• $50,000–$90,000 depending on experience, plus performance bonuses
• [Benefits — health, PTO, 401k, etc.]

If you've ever watched cars rot in a recon line and thought "I could fix this in a week," send your resume to cy