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Dental Customer Service​/Front Desk Administrator

Job in Monroe, Union County, North Carolina, 28111, USA
Listing for: Dentistry of the Carolinas
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
  • Administrative/Clerical
Salary/Wage Range or Industry Benchmark: 18 - 26 USD Hourly USD 18.00 26.00 HOUR
Job Description & How to Apply Below

Dental Customer Service/Front Desk Administrator - Monroe

We are seeking a Dental Customer Service/Front Desk Administrator who has experience in the following areas:

  • Dental office experience
  • Provides excellent customer service
  • Has a positive attitude and willingness to help others
  • Greeting patients
  • Collecting payment
  • Verifying patient insurance and financial information
  • Answering high-volume phones
  • Experience with Open Dental software
  • Experience creating and maintaining a clinical schedule
  • Computer functions (Microsoft Office or similar)
  • Ability to operate office machinery to fax, photocopy, scan, and handle multi-line phone system
  • Patient communication as related to appointments, insurance, treatment plans, questions, finances & HIPAA privacy act
  • Takes a proactive approach to problem-solving
  • Leads by example
  • Possesses high school diploma

We are seeking experienced bilingual (Spanish) Front Desk/Administrative employees who are dependable, organized, and professional. We desire employees who efficiently and effectively solve problems and facilitate teamwork through example. We strive to create a working environment that is healthy and productive for all.

This position is full-time Monday-Thursday with select Fridays. Compensation is based upon experience ($18-$26); a competitive benefits package is included with offer of employment.

While we appreciate everyone's individuality, the following does not adhere to our company policy:

  • Visible body tattoos
  • Facial piercings
  • Abnormally colored hair (e.g., blue, pink, purple, etc.)

Salary: $18 - $26 per hour

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