Customer Service Representative Bilingual

Benefits

• Commission
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Are you passionate about helping people, building relationships, and being part of a high‑energy retail team? Kimbrell’s Furniture is looking for a Customer Service Representative (CSR) who thrives on delivering exceptional customer experiences while supporting sales growth and long‑term customer relationships.

At Kimbrell’s, we don’t just sell furniture—we create lasting customer relationships. This role is more than customer service; it’s a career opportunity with a path into leadership and sales roles. If you’re motivated, people‑focused, and ready to grow, we want to meet you.

• Deliver a welcoming and professional experience in every interaction
• Build strong relationships that drive loyalty and repeat business
• Guide customers through their journey—from first visit to ongoing support

• Partner with the sales team to help drive revenue
• Assist with follow‑ups, outreach, and customer engagement
• Support promotions, events, and in‑store initiatives

• Help customers understand financing options and payment plans
• Assist with credit applications and transactions
• Provide solutions‑oriented support for account questions

• Maintain accurate records and documentation
• Use POS systems and tools efficiently
• Support daily store operations and team collaboration

• Strong communication and people skills
• A customer‑first mindset with a passion for helping others
• Sales‑driven attitude with the ability to build relationships
• Organized and able to multitask in a fast‑paced environment
• Willingness to learn financial processes and systems
• Must be Bilingual (Spanish)

• Assistant Store Manager
• Store Manager
• Sales Consultant

At Kimbrell’s, you’ll be part of a team that values service, trust, and growth. If you’re ready to build a career—not just work a job—apply today.

The above‑listed are a few of the duties and responsibilities associated with the Customer Service Representatives' role and are not intended to be a comprehensive list of all duties.