Portal Credit Associate

ASSA ABLOY Entrance Systems, Pedestrian Door Solutions

Join the industry leader in automated door solutions! ASSA ABLOY Entrance Systems is a global manufacturer committed to creating safe, secure, and efficient entrance systems for people worldwide. We specialize in automated pedestrian, industrial, and high-performance door solutions, operating in over 100 countries.

At ASSA ABLOY, we offer more than a job — we provide an environment for growth, innovation, and meaningful contributions. Here’s why our team loves being part of ASSA ABLOY:

Enjoy competitive pay, robust health insurance options, and retirement plans. Your well-being matters to us, which is why we also offer PTO, holidays, and additional perks like tuition reimbursement and service awards.

Your work will directly impact customers in industries such as healthcare, transportation, and retail by delivering sustainable, customized door solutions. Whether you’re solving complex technical challenges or collaborating with contractors, every task helps build safer, more efficient spaces.

We invest in you from day one. We provide well-defined career paths with regular performance reviews and opportunities for promotion. Participate in programs designed to develop your leadership skills and prepare you for management roles. Explore different roles within the company to find the best fit for your skills and interests.

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The Portal Credit Associate is responsible for managing the accounts receivable portfolio assigned by the District Credit Manager, with a strong focus on minimizing risk and maximizing collections. This role includes decision-making authority in key areas such as credit underwriting, collections, project securitization, and initiating legal actions when necessary. The Portal Credit Associate works closely with internal stakeholders and external customers to assess creditworthiness, resolve outstanding balances, and ensure compliance with company policies.

This position plays a critical role in supporting the financial health of the business and contributing to the overall success of the team and district operations. This position reports to the Director of Credit Collections, NA.

• Manage credit and collections activities within Shared Services and District Credit for portal-based accounts.
• Utilize customer dashboards to monitor and manage account status.
• Conduct weekly reviews of past‑due payments in multiple customer portals (approximately 15, with more added as accounts grow).
• Analyze and resolve payment rejections, identifying root causes and implementing corrective actions.
• Ensure timely and effective resolution of issues related to credit and collections.
• Perform account reconciliations, resolve short payments and discrepancies, and follow up on disputes promptly.
• Review lien and bond filing dates to maintain collectability of the AR portfolio.
• Facilitate escalation of accounts to collection agencies when necessary.
• Submit work orders, payments, and billing reviews through service management systems (e.g., Service Channel, Corrigo Pro, Verisae, Coupa, and SMS Affiliate).
• Communicate regularly with internal teams, including District Management, via email (minimal phone contact).
• Perform collection calls and manage assigned account portfolios as needed.
• Maintain strong knowledge of key and national accounts.
• Participate in training and development opportunities for career progression.

• 2+ years in the credit & collection field, construction industry preferred
• Degree in Finance, Accounting, or Business Mgmt. related field preferred
• Timely collection and follow up within the assigned portfolio
• Cross‑functional capability
• Understanding and participation in District metric success
• Continued growth in understanding of concepts involving underwriting, analysis, collection practices, job securitization, and industry specific activity
• Excellent & timely communication to maximize customer experience
• Analytical financial skills
• Excellent communication skills both oral and written
• Organizational and Interpersonal skills
• Ability to handle stress…