Floating Senior Relationship Banker

Primary Office

Location:

2593 West Roosevelt Boulevard, Monroe, North Carolina, 28110.

Position Title: Floating Senior Relationship Banker

Business Unit: Retail

Reports to: Varies Based on Assignment

This position is primarily responsible for the execution of traditional consumer banking asks of retail banking customers. The incumbent is responsible for the execution of branch leads according to consumer bank standards, successful execution of all customer transaction requests, and effective conversion of transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, strategies, programs, and Core Values.

The incumbent may be required to work at various locations within the market.

• Promotes the sales process through leveraging sales leads, outbound calling, greeting customers, and identifying customer service and product needs. Makes appropriate recommendations in the selling and cross‑selling of Bank products and services, identifies and achieves individual weekly sales goals set by the Branch Manager, and incorporates FNB digital products & services into customer interactions.
• Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for completing and managing the lifecycle of all new and existing relationships according to consumer bank standards. Assists with the management of daily sales activity, pre‑shift sales huddles, and monitoring and measuring sales results.
• Completes operational duties of the branches assigned by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensuring all tasks performed adhere to current policies and procedures.
• Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
• F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

High School or GED

1

• Excellent customer service skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical, and interpersonal skills
• Detail‑oriented
• Ability to use a personal computer and job‑related software
• MS Word – Basic Level
• MS Excel – Intermediate Level
• MS PowerPoint – Basic Level
• Experience in a related position
• Knowledge of banking policies, procedures, consumer products, and services
• Sales and customer service skills

Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.

• Frequent driving (car, van, truck)

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements.

FNB provides all applicants and employees a discrimination and harassment free workplace.