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Process Leader, Sales & Mktg

Job in Monroe, Union County, North Carolina, 28111, USA
Listing for: ATI
Full Time position
Listed on 2026-07-04
Job specializations:
  • Sales
    Client Relationship Manager, Customer Success Mgr./ CSM, Business Development
  • Business
    Client Relationship Manager, Customer Success Mgr./ CSM, Business Development
Salary/Wage Range or Industry Benchmark: 52000 - 70000 USD Yearly USD 52000.00 70000.00 YEAR
Job Description & How to Apply Below

Proven to Perform. From the edges of space to the bottoms of ocean, our materials are proven to perform -- and so is our team. We're hiring high performers as proven as our products. Join us.

Primary Purpose of this Job

The primary purpose of this job is to manage the on-going working relationship with ATISM customers. Interface with internal and external customers at all levels while managing accounts and requests from inception to completion.

Essential Functions
  • Enter, book, audit, acknowledge, amend and log quotes and orders.
  • Manage backlog and report status to customers.
  • Coordinate customer requests internally and externally (ie. recert requests, surveys, etc.).
  • Manage and leverage customer relationships to maintain and grow.
  • Handle account / invoice discrepancies and complaints.
  • Gather and share market information (for and through Product Mgmt, Field Sales, pricing, etc.).
  • Track shipments / provide shipping documents to customers.
  • Manage long and short-term agreements
  • Support customer meetings/reviews
  • Work directly with customers to improve customer scorecards
  • Actively engages in Continuous Improvement projects
Basic Requirements
  • 4-year College Degree
  • 2+ years of experience in a sales, marketing, or process engineering environment
Preferred
  • Experience in an industrial setting a plus

ATI and its subsidiary companies will provide equal employment opportunities to all applicants without regard to applicant's race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.

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